Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account
• Book counselling sessions
• Contact us for support
• Subscribe to our newsletter

This information may include your name, email address, phone number, payment information, and any other information you choose to provide.

2. Information We Collect Automatically

When you use our service, we automatically collect certain information, including:

• Log information (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage information (how you interact with our service)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Personalize your experience
• Monitor and analyze trends and usage

4. Counselling Session Data

For counselling sessions, we collect and store:

• Session scheduling information
• Payment and billing details
• Session notes (with your consent)
• Communication between you and your instructor

This information is used to provide you with the best possible learning experience and to maintain records of your progress.

5. Information Sharing

We may share your information in the following circumstances:

• With your consent
• With service providers who assist us in operating our platform
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to the processing of your information
• Data portability
• Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Provide personalized content
• Improve our service performance

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

10. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: